Amazon to pay $2.5bn to settle FTC lawsuit over Prime ‘subscription traps’

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US regulator said company enrolled millions of customers into service without consent and made it difficult to cancel

Amazon has agreed to pay $2.5bn in fines and redress to Prime subscribers to settle a lawsuit by the US Federal Trade Commission (FTC), which accused the retail giant of signing users up for the service without their consent and making it difficult to cancel.

In a statement, the FTC said $1.5bn of the total will go into a fund to repay eligible subscribers, on top of a $1bn civil penalty.

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